Great custumer service i have 2 cars from balise honda accord 2018 . And a crv touring 2019. If i ever need to get another car i will go to balise honda on westspringfield.
Everyone was polite and simply putting it got things done while doing so. Service was amazing and genuine. 100% recommend
Krystle Mendez was FABULOUS!!!!!! She wheeled and dealed to make sure I was happy and that I walked out with exactly what I wanted! She stayed on top of everything!Will definitely be back next time and I will be sending everyone I know in need of of car in Krystle’s direction!!!!!!Andrew Daniel in “the box” Finance office made this transaction so smooth. He was easy to work with and explained everything perfectly and in a way that ya understand!! I have to say that of all the cars I’ve ever purchased since I’ve been licensed, this was my very favorite overall experience -Melissa
I have used Honda Service for my 2010 Pilot since new. I have worked with Chris G at Balise and feel he is knowledgeable and will give it to you straight. Dealer service is not cheap but the techs at Balise know my car and have a clear record of what has been done in the past. My Honda has a fantastic resale value but let’s be honest cars cost money either in a payment monthly to the financing or in maintaining a paid off vehicle. If you don’t maintain an older car it will let you down at some point. Will continue to use Balise Honda Service and work with Chris G.
Christopher George went over and beyond the call of duty for me this evening. it was 5:30 on a Friday night they were closing the shop and he found a rental car for me which took a good deal of time and arrange for me to get work done on Saturday. he was a great help to me and a great asset to balise Honda I can't believe what a wonderful guy and a good service manager she truly is. He coordinated with another woman service manager who helped out in finding the rental car I couldn't be more place especially on a Friday night at 5:30. I'll never buy a car from another dealership thank you so much.
Fast service, very helpful employees.
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