Kim from Balise Honda in West Springfield was very attentive and patient while helping me buy a car. She was very knowledgeable and helpful with answering my questions. I recommend using Balise Honda in West Springfield and would absolutely buy another car from Kim!
I have a customer at Balise Honda for 15 years, and this is the only dealership I will go to! Fantastic customer service in the sales and service departments. I highly recommend Balise Honda!
Seguridad para el buen mantenimiento del carro buena atención y mucho aseo
I went here first on my hunt for a company car. The two gentlemen who assisted me (on the 2 occasions I went) were helpful, but didn't do much talking or sharing information about the vehicles other than answering my specific questions. I didn't realize until afterwards and checking out other dealerships how lackluster the service was. At other places, the staff were genuinely excited by the cars we test drove. I love Honda's, but sadly, none of that enthusiasm was there. I ended up purchasing elsewhere.
Went in for appointment, was told the about the work to be done , and the estimate time it would take. Oscar the service advisor, was dead on with the time it took, and explained everything that was done. I thought it was a great visit, and hope the fix on the update, was the correct call.
Awesome as usual.
Kim at Honda Balise was great, super friendly and energetic, she was very sweet and She worked super hard to get me exactly what I wanted. Would recommend 100%
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